Frequently Asked Questions

Below are responses to some of our most frequently asked questions. Have another question? That’s cool. Drop us a line and let us try to answer it for you.

I need items in a hurry…can Items4Action work on a rush basis?
Absolutely. We’ll expedite your order to meet your deadline.
Why can’t I search for promotional products on your site?
Because you would be overwhelmed by the thousands and thousands of promotional products available, we thought we’d make it easy by doing the work for you. The Items4Action website is a resource to direct you to the individualized attention of our product specialists.
How does Items4Action help me find promotional products?
Since we don’t list catalogs on our website, we offer personalized service to help you find the right promotional products. We’ll ask questions, then provide you with a number of options with highly-competitive pricing from which to choose. Our clients love that we do the work for them.
Can’t I find promotional products myself?
Yes…but why, when we can do the work for you! Use our product specialists, preferred vendor relationships and experience to find the right products at the right price, delivered when and where you need them.
What if I am already using another company to buy promotional products?
That’s OK. We’re all a bit different and it can be to your advantage to let us compete for your business. You might just find that we offer a wider selection, better customer service, and lower pricing than other companies. We’re ready to take on the competition.
Does Items4Action only work with political candidates?
We provide advocacy-themed promotional products to any political party or supporter. We work with candidates, companies and corporations, groups and associations, and individuals who desire quality action-inspiring and gift products.
How do you charge for promotional products?
We source promotional products for our clients and add only a small markup to cover our costs. Because of our preferred vendor relationships and volume purchasing power, our prices generally fall below retail and often, below wholesale pricing. If there are additional charges like setup, tax and shipping, these costs are provided in advance of finalizing your order. We can also offer design services, if needed.
How long does an order normally take to arrive?
Once you select your promotional products, we’ll want to finalize any artwork or logos that need to be applied. Then your items go into production. Normal turnaround on customized orders, once placed, is about two weeks to delivery. Rush service is also available.
I don’t have a huge budget, what can you do for me?
Items4Action offers promotional products at pricing across the board…no matter how small or large your budget. Let’s explore some of the options that do fit into your budget.
Can I get or see samples of products before I order them?
Yes. Samples are available upon request.
Who do I work with at Items4Action?
You will work with one of our experienced product specialists throughout your transaction.
We help our customers identify and locate promotional products, assist with ordering, payment and shipping, and are available for customer service questions and assistance when needed.
Can Items4Action warehouse my items for me?
Yes, we can. Your items can be housed at one of our facilities until you need them.
Does Items4Action guarantee its products?
We work with preferred vendors who provide and stand behind their quality products. If you’re not happy for any reason, we will work hard to make sure you are a satisfied customer.

Items4Action Wants You! Call us today toll free at 888-206-9888.

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